FAQ

When will my order ship?

It really depends! Ideally, no later than a week after your initial order date, but it depends on the influx of orders at a given time - currently, Dye Mad Yarns is a one-person operation, so please be patient with me! 

Could my yarn look different from the photo I saw?

Yes & no - that's the beauty of hand dyed yarn! We follow tried and true recipes each time, but small batch dyeing can have varied results. Computer monitors and phone screens may also affect the perception of colorways. Please order as much yarn as you need to ensure that we can match the skeins in the order as best we can. 

What kinds of yarn do you stock?

We currently stock protein fibers that are ethically sourced and will continue to expand our offerings. Our current bases are below.

Hattie Floof: 50g, 459 yards, 72% mohair/28% silk (lace weight)
Chester Sock: 100g, 437 yards, blend of 75% superwash merino/25% nylon
Gladys Shawl: 100g, 438 yards, single ply blend of 70% superwash merino/30% silk
Tortie Sport: 100g, 287 yards, 80% alpaca/20% silk
Minnie DK: 100g, 246 yards, 100% superwash merino wool 
Genny Worsted: 100g, 191 yards, 80% superwash merino/20% alpaca
Chubby Trevor: 115g, 136 yards, 100% superwash merino
Chunky Trevor: 100g, 76 yards, 80% superwash merino/20% nylon, single ply

Summer Fingering: 65% silk/25% linen, 115g skein, approximately 438 yards
Summer DK: 65% silk/25% linen, 115g skein, approximately 246 yards
Summer Worsted: 65% silk/25% linen, 115g skein, approximately 181 yards

Occasionally, colors will come in a specific base (e.g. tweed) and those will be outlined in the description. 

The yarn I want is out of stock! 

Oh no! Well, good thing we don't believe in false scarcity here. If you're looking for a color we don't currently carry, we can still dye it up as a custom dye. All we ask is a minimum order of four skeins. The only exception to this is one of our wholesale customs (those are only available for customers of that local yarn shop) and our reprOH! collection, which is available at least once a year for forty days. :) 

Why the hell do you have an option to tip at check out?

A lot of our yarns and items are also fundraisers! There is no obligation to tip, but any tips are donated or used to cover shipping costs (because we uh... don't make any money on shipping). 

I don't live in the US - can I get your yarn?

Currently, shipping is offered to the UK, Canada, Japan and the USA. Email me at kelley@dyemadyarns.com if you'd like to order outside the US and we can probably figure something out! 

I want to stock your yarn in my shop! Do you offer wholesale?

Oh wow! How flattering!! Email me at kelley@dyemadyarns.com and let's chat! 

Can my yarn be caked?

We do not cake or ball yarn. If you need some help figuring out how to do that on your own, check out these videos. Also, if you're buying indie hand-dyed yarn, you deserve a swift and a ball winder! ❤️

How to wind yarn with a Ball Winder & Swift
How to wind yarn without a winder or swift

Returns and Exchanges

Dye Mad Yarns does not accept returns. If you are not happy with your purchase, please contact the shop at kelley@dyemadyarns.com

What is your packaging like?

We aim for eco-friendly shipping! Our shipping materials are biodegradable, recyclable, or compostable, and minimal. No, we don't use plastic packaging to pack our yarn. 

Wait, why were you named Ramen Needles? 

I had been operating under this name (as an Etsy seller of finished goods, as a pattern designer, as a shitposter on Twitter) since 2010, when I was in college. When I first learned to crochet, I was very excited by amigurumi and NeedleNoodles book was my gateway into fiber arts. I wanted to come up with some clever and punny and she was my inspiration for a food themed name (plus what food does a college kid eat more than ramen?) When I started my business, it made sense at the time to just use the same name I'd always been going under, but the person I was at 20 is not the same person I am at 30. 

Wait, you're Dye Mad Yarns now? I liked Ramen Needles! Why did you change it? 

After 10+ years of using this name, it was pointed out to me that maybe I shouldn't be using it, and after some reflection, I think they were right. Some folks felt that Ramen Needles was cultural appropriation, and some were initially under the impression that I was an Asian woman (I am not - I am a white nonbinary person). I have worked hard to dismantle white supremacy in myself and in my work, but even with that work, I still have more to learn. Anti-racism is a lifelong, ongoing commitment. I continue to welcome feedback that will make this company safer and more inclusive. ⁠To see the full statement of our name change, please refer to this post

So where did "Dye Mad" come from? 

Dye Mad is a pun from the phrase "Die Mad About It", which comes from New Orleans-based writer Melanie Dione. First recorded use of the phrase comes from her tweet about having sex just because she wants to! Melanie and I worked together to create the Women With a Vision colorway that benefits an organization that she cares about. 

Who the heck is Chester?

He's a goose! He is made out of concrete and I love him. He has a cousin named Gladys who is plastic and she's our show goose.